For more information, see our in-depth guide to switching broadband provider in the UK. Check EE Broadband Coverage (ADSL & Fibre) →. Levels of satisfaction with how complaints were handled is also higher, with 53% of EE users satisfied against 49% of Plusnet’s – with 49% also the average across all ISPs. That said, Ofcom’s latest ISP performance survey, carried out in November 2018 and published in May 2019, puts EE in a higher position. Performance is generally above the average and overall customer satisfaction is high. © 2005-2020 Ken's Tech Tips. At the time of writing, EE offers 99% population coverage and 84% geographical coverage on 4G. You’ll get an EE Bright Box 1 router included when you sign up for EE’s standard broadband package. The service also comes with EE's new Smart Hub router, which offers 802.11ac with 4x4 MU-MIMO and four Gigabit Ethernet sockets. We also share information about your use of the website with social media, advertising and analytics partners. EE 5GEE WiFi EE 5GEE WiFi The 5GEE WiFi is a cutting-edge 5G mobile broadband dongle. EE offers unlimited data on all of their standard ADSL broadband and fibre broadband plans. You’ll get a 10% discount on the cost of your EE home broadband plan when you choose a standard broadband or fibre broadband plan. Meanwhile, if you choose Fibre Max broadband, you’ll get a 20GB data boost on all 4G & 5G phone plans and a 5GB data boost on EE SIM-only plans. As a mobile network, EE has an enviable speed record; it’s been the number one network for 4G and 5G performance for the last five years running. Throw in the extra 5GB of mobile data, and it’s a tempting deal. When you buy through links on our site, we may earn an affiliate commission. On top of that, if you’re an EE mobile subscriber, the data boost could see you getting more for less. For this, you’ll get a Huawei 5G CPE Pro router with 1,000GB (1TB) of data per month. The Huawei 5G CPE Pro router allows up to 64 devices to get online at once over a range of 100 metres, and also has two Gigabit ethernet ports, which are handy for console and PC gaming. No unlimited data plans. This mirrors the results published in Ofcom’s last published research, where EE was top for overall customer satisfaction, with Plusnet just behind, and EE’s record for a rapid response was even more impressive, with customers in need of support taking just 35 seconds to reach an agent, against nearly seven minutes with Plusnet. EE offers four types of home broadband: standard ADSL broadband, fibre broadband, 4G broadband & 5G broadband. If you’d like unlimited data on 4G or 5G home broadband, consider choosing Three Broadband or Vodafone GigaCube instead. If you choose Fibre or Fibre Plus broadband, you’ll get a 20GB data boost if you have a 5G phone plan and a 5GB data boost if you have any other eligible plan from EE. For an extra £10/month, you can upgrade this by adding the EE Smart Wi-Fi service. Outside of the blog, I work with numerous technology companies helping them to market their product to consumers. Please let me know by e-mail when there is a reply to my message. If you’d like to improve your download speeds, you can attach an external antenna to your router or you can pay for EE’s 4GEE Antenna installation service (£100). A solid set of broadband options at reasonable prices. Faster than many rivals . This supports single-band Wi-Fi (802.11b/g/n) and has 4 Ethernet sockets with speeds of up to 100Mbps. EE is best known as a mobile phone operator but its home broadband services are well worth a look. That’s perfectly fast enough for web-browsing and downloading apps and games but it might start to lag if you want to do lots of things while watching high-definition video and it won’t cut it for 4K streaming (Netflix recommends at least 25Mbits/sec for that). At present, you’ll pay £70/month for 5G home broadband. There are three big players in the mobile broadband market, Three, Vodafone, and EE. You're in luck! Customers signing up for EE’s 4G broadband service will get the 4GEE Home Router. The 5GEE WiFi from EE is a mobile broadband device, meaning that it’s designed to get your gadgets online while you’re on the move. It shows the device you’ll receive with different home broadband services as well as key specifications such as Wi-Fi and wired Ethernet connectivity: For more information about the EE Smart Wi-Fi Router and Disc, please read our full review of EE Smart Wi-Fi. You get the same router, and the same data boost, with enough bandwidth to have two 4K streams playing at once in your home. Three Broadband (formerly Relish) is a wireless broadband provider that aims to offer 4G and 5G connectivity as your main home broadband connection. Every day, we’re building new 4G sites in rural parts of the UK, giving communities a digital connection for the first time.Unlike 3G to 4G, 5G is not a replacement for 4G. The service costs £19 per month on an 18-month contract, including line rental. To get an estimate of the speeds that are available where you live, enter your postcode and address on EE’s website: On ADSL and fibre broadband, you’ll be given a “minimum guaranteed speed” before you sign up. This delivers nearly twice the bandwidth (an average of 67Mbits/sec) for an additional £4 a month, with the setup fee once again waived. Here are your other options: With Vodafone: Vodafone offers 4G and 5G home broadband through their Gigacube plans. Plug in and play, no landline or installation needed with speeds faster than fibre! Aside from writing about mobile technology, I have an interest in software development, digital marketing and physics. EE’s 4G and 5G home broadband services make use of their mobile network coverage rather than a fixed-line connection into your home. You should use EE’s line checker to get a personalised estimate of the speeds at your address. EE offers 4G home broadband from £35 per month, with average speeds of 31Mbit/s and no need for a phone line. In the UK, 4G and 5G home broadband services have rapidly grown in popularity as an alternative to fixed-line home broadband. Doesn't support 5G. Given this involved an extra £8 a month cost before any passes for the built-in NowTV, this isn’t a huge loss. It’s really in the newer G.fast services that EE has it all to prove. We haven’t seen Ofcom test results for these yet but they could give our performance award winner, Virgin, some much-needed competition. If you’re not sure whether your home is connected to the fibre network or not, or whether you can get G.fast services, you can use the availability checker on EE’s website to see what's available in your area and get an estimate of the maximum speed you can expect to enjoy. The service provider has slashed all broadband and fibre plans by 10%, and given shoppers a data boost for their mobile phone plans. If your family members want to play games, watch video streams and download files all at once, these connections will ensure everything goes smoothly. By continuing to access this website, you consent to the storing, accessing and sharing of this information. EE’s wireless 5G broadband router is also a rather fetching-looking device too. Choose its entry-level package to get a 5GB boost or splash out on EE's top-tier plan to receive 20GB of free data. Unfortunately, the Smart Wi-Fi service isn’t compatible with 5G home broadband. Could EE turn things around in 2020? 5G is making its way to the UK, but it’s not the end for 4G! However, you will then need to be in an area where 5G is available. Black Friday Offer: 12GB of Data for just £8/month. Only Plusnet came into contention for the same prize, and, while it had a higher percentage of very satisfied customers (44%), it also had more dissatisfied or very dissatisfied users, scoring 10% in both categories where EE was under 2%. Valuable extra data for EE mobile customers, Not everyone can get the fastest services, Expert Reviews Best Broadband Awards 2020, Best broadband 2020: The UK internet providers worth your money in 2020, EE review: The UK’s fastest network, with or without 5G, EE Broadband (2020) review: A great ISP - especially if you're an EE mobile customer. There are multiple advantages to choosing 4G home broadband. If you’re looking for a good, reliable service, it’s well worth a place on your shortlist. EE broadband review. Depending on which broadband service you choose, you could receive one of five different wi-fi routers or hubs from EE. Finally, we’ll look at the coverage and availability of EE’s home broadband service on ADSL, fibre, 4G and 5G. The following table shows an overview of the different routers and hubs currently supplied by EE. EE wins this year’s Expert Reviews Best Broadband Award 2020 for customer service. For an extra £10/month, you can upgrade to EE Smart Wi-Fi which gives you a more powerful router with dual-band Wi-Fi, Gigabit Ethernet and mesh networking technology. In the UK, Three offers 5G home broadband with unlimited data for £29/month. Use Which? For 4G broadband, download limits range from 100GB to 500GB per month. Note that these services are only available to homes within a certain distance of a suitable street cabinet: EE's postcode checker will tell you whether you can get G.fast services in your area. You can add your own comment here. Unfortunately, it isn’t possible to use the Smart Wi-Fi service with EE’s 4G home broadband. However, download speeds can be considerably slower than average if you live a long way away from the nearest telephone exchange. (Pocket-lint) - Three 5G network story is a little different to its main competitors in that, while it will soon switch on its 5G service in London, it is initially for home broadband use only. If you're looking for a new broadband provider, EE is hard to fault. For more information, read our full review of EE’s 5G home broadband. In theory, this can give you up to Category 7 LTE speeds (up to 300Mbps download), but EE says an average download speed of 31Mbps is much more realistic. EE 4GEE Home Router 2 review 3rd August 2020. According to their website, “there are no usage caps or download limits” on their service and you’ll never be slowed down for using too much data. We’ll also look at the various hubs and routers provided by EE, the download speeds you can expect on the service and how much data you’ll get. Like on the ADSL and fibre broadband plans, you’ll also get a mobile data boost when you sign up to EE’s 4G home broadband. 50GB data; £100 up-front; £50 per month; 24-month contract. Harness 5G speeds for home, business, and in-between with the world’s first smart hub from HTC and EE. Unlike on other providers, this doesn’t tie you to a single address as the router can easily be moved to another location. Ken's Tech Tips is reader-supported. Three is offering customers 12GB of data with unlimited UK minutes and texts for just £10 a month!
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